Hotel Facts Sheet

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Garden Court Hotel Address

Garden Court Hotel
520 Cowper Street
Downtown Palo Alto
California, 94301

Contact the Garden Court Hotel

Toll Free:(800) 824-9028
Local:(650) 322-9000
Fax:(650) 324-3609
Email:hotel@gardencourt.com
Event Office:(650) 322-1912
Sales Office:(650) 322-2194

Reservation and Cancellation Policy

Arrival Time - 3:00pm
Departure Time - 12:00pm

Guaranteed Reservations and Deposits

All reservations must be guaranteed with a credit card.

Advance deposits may be required during predetermined dates.

Cancellation Policy

Reservations must be canceled 48 hours prior to arrival date unless otherwise stated.

For cancellations that occur within 48 hours prior to the arrival date, the fee of one night room and tax will be charged to the credit card on file.

Early Arrivals

To ensure an early arrival the room must be reserved the night prior to your stay

Late Departures
  • Past 11 am: Extend to 1 pm departure as a courtesy based on availability
  • Past 1 pm: 50% charge of the reservation rate up to a 4 pm departure
  • Past 4 pm: Full reservation value charged to credit card on file up to 11 am departure the following morning
Credit Cards

The following credit cards are accepted:

  • American Express
  • Diners Club
  • Discover Club
  • MasterCard
  • Visa

Additional information