Topics may be...
Group coordination - Guestroom feedback - Event space upon arrival - Service staff - Menus - audio-visual services - What can we do to make your experince better - Hiccups - Above and beyond assistance - Why Palo Alto and if you visit often - Overall room impressions - Are we missing an amenity - Valet - Staff you would like to acknowledge
Thank you in advance for your time and we look forward to your reply!