Garden Court Hotel - Downtown Palo Alto, CA, 94301, United States

Privacy Policy

Garden Court Hotel (GCH) is committed to providing exceptional service to all of our guests. We have developed this Privacy Policy because we recognize that many visitors to the Site are concerned about information they provide to us and how we treat that information. This Privacy Policy may be changed from time to time, so please take the time to review it occasionally.

We adhere to the following policies when handling personal or business information you share with us:

We collect general information like names, mailing addresses, email addresses, and phone numbers, along with more specific information like travel behavior and lifestyle from various sources. These sources include, but are not limited to: business reply cards that are bound into various trade publications, marketing partner data forms that are distributed at the front desk and Web site. We also collect information about the behavior of visitors to our Web site for overall analysis and more targeted communications.

We will use this information for GCH business purposes only. We will not disclose or sell any customer's information to any external organizations.

We may use mailing address information to send direct mail promotions to your home. We may also use e-mail addresses (when submitted to us by you) to mail you information about special offers or promotions.

All information, including credit card information that you provide to us over the Internet during the reservation process is encrypted for your protection. This encryption is designed to help prevent any unauthorized person from intercepting or reading any application information you send us.

At any time, whether you receive e-mail or direct mail, you may ask us to discontinue use of the information you have provided and request that we refrain from sending any further communications.

Cookies

Like most companies, we use "cookie" technology on our Site. The cookie does not track any personal information about you or provide us with any means by which to contact or track you through your computer.

If you have any questions about our Privacy Policy, you can contact us at:

Garden Court Hotel
520 Cowper Street
Palo Alto CA 94301
Attention: Barbara Gross
650-543-2211
barbara@gardencourt.com

This office is open from 9:00 a.m. to 5:00 p.m. Pacific Standard Time, Monday through Friday. You may also contact us by e-mail at hotel@gardencourt.com, and we'll be pleased to respond to any questions or concerns.

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