Garden Court Hotel - Downtown Palo Alto, California, 94301, United States

Reservation Policy

Guarantee and Cancellation Policies are Subject to Change
  • Always review policies or terms and conditions while making your reservation
  • When submitting your reservation, you are agreeing to the specific terms and conditions for that reservation type
  • Special offers and promotional rates have specific requirements noted at time of booking and may not be represented here

Guarantee Reservations and Deposits
  • All reservations must be guaranteed with a credit card
  • Advance deposits may be required during predetermined dates (e.g. Stanford University graduation and homecoming weeks)
  • Deposits may be requested as one or more; non-refundable/transferable/negotiable/cancellable
  • Prepaid reservations are required during Garden Court Hotel hosted Flash Sales directly booked through our website and are non-refundable/transferable/negotiable/cancellable. Your credit card will be charged the full amount of the Flash Sale reservation at the time of booking

Cancellation Policy
  • Reservations must be cancelled (48) hours prior to arrival date unless otherwise stated
  • For cancellations that occur within (48) hours prior to the arrival date, the fee of (1) night room and tax will be charged to your credit card on file

Arrival Time - 3:00pm

Departure Time - 11:00am

Early Arrivals
  • To ensure an early arrival the room must be reserved the night prior to your stay

Late Departures
  • Past 11 am: Extend to 1 pm departure as a courtesy based on availability
  • Past 1 pm: 50% charge of the reservation rate up to a 4 pm departure
  • Past 4 pm: Full reservation value charged to credit card on file up to 11 am departure the following morning

Credit Cards
The following credit cards are accepted:
  • Visa
  • American Express
  • Master Card

Reservations

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